Learn to Build and Manage Thriving Communities

Gain the skills, knowledge, and resources you need to build and manage a thriving online community for your organisation.

1

How to Start an Online Community

This course teaches those new to community management the proven framework for successful community development, including platform selection, seeding and reaching critical mass.

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2

Successful Community Management

This course is for individuals who wish to excel in community management. It provides a strategy that will help in achieving specific goals such as growing membership, increasing participation levels, building relationships with key members and resolving conflicts.

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3

Advanced Community Management

This course delivers advanced, proven methodology for future-proofing your existing online communities and how to develop an effective team management strategy.

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Feverbee & Richard Millington

Richard is the Founder and Managing Director of FeverBee. Richard’s blog, FeverBee is ranked amongst the top 10 UK marketing blogs and is widely cited as best practice in helping organizations around the world improve their community efforts.

Australian Instructor Alison Michalk is the Director of Quiip, Australia’s leading online community specialists. Quiip provides 24/7 community management services for a range of clients from sensitive not-for-profit communities to social media coverage for global brands.

daina

I had the opportunity to be part of the first intake for The Pillar Summit course in Australia in 2012. The course exceeded my expectations and has given me the skills and knowledge I need to manage and continue the growth of our online community.

Daina Jones, Online Network Coordinator, Breast Cancer Network Australia (BCNA)

The beauty of FeverBee’s course is that it combines social science theories and successful community case studies into one interactive learning programme.

Kirsten Wagenaar, Senior Community Consultant, KREM

The skills taught here are practical, realistic, and mirror actual daily usage.  Whether you are a newly minted community manager, or someone with years of experience looking for a new perspective, this course will be helpful to you.

Philippe Beaudette, Director, Community Advocacy, Wikimedia Foundation, Inc.